American Adventure Lab

1745 E 3850 S, STE 2
St George, UT 84790
We’re open Monday – Friday, 7 a.m. – 4 p.m. MDT

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Frequently Asked Questions

Actual shipping charges are calculated at the time of checkout based on the weight, dimensions, and delivery location.

All major credit cards as well as PayPal are accepted.

Our production times will vary per product. Generally speaking, most of our items are made to order- meaning that we don’t have it on the shelf and fabricate it as orders come in.

Most raw/unfinished orders take between 1-2 weeks to make.
If your order will be powder coated, production time will increase significantly.
We currently do not powder coat in house, so powder coating times will vary on our contractors abilities to fulfil our orders.

Once we have sent our an order to be shipped, most orders in the continental US arrive within 3-5 business days with Standard Ground Shipping.

NOTICE: If you have a delivery issue, you will need to reach out to the shipping company directly, as we do not have any involvement with the shipping procedure and legally cannot interfere once it leaves our facility.

No, you haven’t been forgotten.

Hiccups in production can often greatly extend our lead times- even beyond what we can currently estimate. If your order takes a while, it usually means that somewhere along the process we are having to wait on something to complete before we can move forward with your order.

For instance, if you order some parts in RAW and others powder coated, your order may not leave our facility until we have the powder coated components ready to go with it.

If you have an outstanding order, please Email our support team and they can let you know the latest with your order.

All information is encrypted and submitted over a 2048 bit SSL certificate provided by GoDaddy.

You will receive an order confirmation email after your order is placed that contains your order number and transaction details.

We use Prismatic Powders for our powder coat options and you can choose any color you’d like from their website. Some of the “other colors” will add some time to the production process depending on the color.

Due to shipping plugin limitations, if you live outside the United States, you will need to email our sales team to get an Invoice to review.
To do this, we will need the following:

  • Your First and Last Name
  • Active Phone Number
  • Billing Address
  • Full Shipping Address

The email we will send out will contain a payment link.

Send us an email

Customer Support

For Product Inquiries or Issues, please email support at:

Sales and Marketing Team

For questions regarding sales, upcoming products or requests,
please send your emails to:

Sorry, we are not offering sponsorships or seeking ambassadors at this time.


Need to Speak to someone? You can reach us by phone at:

Hours of Operation:
Monday – Friday, 7 a.m. – 4 p.m. MDT

Phones are off for lunch between 12-1 p.m. MDT